At I Heart Diamonds we understand that waiting for your package can be quite stressful. It is for us too, which is why we use our trusted independent courier wherever possible. Our couriers are experienced, insured and trusted by us to deliver your purchase. 

We can only deliver to a physical address because of the nature of items we send. When organizing your delivery we will always confirm with you when you are available so it can be delivered directly to you. We provide you with a direct link to follow your package via email 24 - 48 hours prior to sending.

In cases where the total price is less than $5000 we use registered express Australia Post.

In the event where the total price exceeds $50,000 a company representative will personally deliver the package with extra security.

If you have any questions or concerns please email - or chat to us online.

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